So, today I am going to do a Spokk review. This is a new tool on AppSumo. And to be honest, it is in a very, very smart category. We all know we need Google reviews for our business, but it is very, very hard to get a customer to, you know, actually write one. This tool, Spokk, it tries to fix this problem.
What is Spokk?
Basically, Spokk is an AI-powered customer feedback tool. That is the main idea. It is not just a form. It is a tool to help you get 5-star reviews. You send your customer one simple link. They give you a quick rating, and maybe a few words or even a voice note. Then, the AI takes that feedback and writes a full, polished 5-star review for them. The customer just has to copy it and paste it into Google. Simple as that.
How is it useful?
This is very useful, to be honest. The reason is, the biggest problem with getting reviews is friction. Your customer is happy, but they are busy. They do not want to, you know, write a full paragraph. Spokk does the writing for them. It turns their simple feedback, like “great service,” into a perfect, detailed review. This is very, very smart. It means you will get more reviews, and your customers have to do almost no work.
Features
Now, let us look at the main features. Based on my research, here are the main components:
- AI-Generated Reviews: This is the number one feature. It takes your customer’s simple feedback and writes a high-quality review draft for them.
- Simple Feedback Form: It is not a long, boring survey. It is a quick and easy form that works great on a phone.
- Voice Feedback: Customers can just speak their review. Spokk will record their voice, transcribe it, and then use that to write the AI review.
- Agency Plan: The high tiers let you create sub-accounts for all your clients. This is very good for marketing agencies.
Conclusion
So, the final question… is Spokk worth it? This is a complex one. You must listen carefully.
The idea of this tool is a 10/10. It is a “game-changer” as many users say. The Spokk lifetime deal is very, very tempting. The founder was also very responsive… at first.
BUT. This is very, very important. You must look at the most recent questions on the AppSumo page. From, you know, September and October 2025. Many, many users are saying they have emailed support and have been waiting for a week with no answer. This is a huge, huge red flag. A tool is only as good as its support.
My verdict is: the product is a “must-have” idea. But there is a very big risk if the support is now, uh, missing. You must be very careful.
