Today I am going to do a Vanchat review. This is a new AI tool on AppSumo, and it is in the chatbot space. But it is very, very specific. It is not for every website. So what I wanted to do is explain who this is for, and if it is actually a good deal. Let us take a look.
What is Vanchat?
Basically, Vanchat is an AI shopping assistant. It is an AI chatbot, but it is built only for Shopify. This is the most important thing you must know. If you do not use Shopify, you can just stop. This tool is not for you.
The main idea is, you install it on your Shopify store, and it automatically learns all your products, your policies, your FAQs, everything. It becomes an expert on your store.
How is it useful?
This is very useful, to be honest. The reason is, it does two jobs. First, it is a 24/7 customer support agent. It can answer, you know, 97% of the questions. “Where is my order?”, “what is your return policy?”, “do you have this in blue?”. It handles all these things.
Second, it acts like an AI salesperson. It will proactively pop up and talk to customers. It can recommend products, it can give size advice, and it can help convert a visitor into a customer. It is not just a passive bot, it actively tries to make sales for you.
Features
From all the reviews, these are the main features that people are talking about:
- Deep Shopify Integration: This is the number one feature. It is not a general tool. It is built for Shopify. It connects to your products, inventory, and order status.
- AI Product Recommendations: It can understand what a customer is looking for and suggest the right products, just like a real sales assistant.
- AI Order Tracking: Customers can just ask the bot “where is my package?” and it will check the status for them. This saves a lot of support time.
- Proactive Sales: The bot will, uh, pop up to offer help, remind people about discounts, and try to stop them from abandoning their cart.
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Conclusion
The final question. Is Vanchat worth it? This is a very complex answer.
The product itself, the technology, is very, very good. The users who have Shopify say it is a “game-changer” and “incredibly smart”. The installation is seamless.
BUT, and this is a very big but. You must understand the Vanchat lifetime deal limits. The main problem is the “GPT replies” limit. Every single time the AI says anything, it uses one credit. Even when you are just testing it. The Tier 1 plan only has 300 replies per month. To be honest, this is extremely low. A busy store will finish that in one day. One user also said the bot started offering discounts by default, which is a terrible feature you must check.
So, my verdict is: the tool is powerful for Shopify users. But the credit system makes this “lifetime deal” feel more like a trial. It is not really a lifetime deal if you run out of credits in one week. You must be very careful with the limits. Simple as that.