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CoSupport AI

AI-first

AI Automation

CoSupport AI is an enterprise AI customer support platform that automates ticket resolution across chat, email, social, and helpdesk channels. It trains on a company's past solved tickets and knowledge base, plugs into Zendesk, Freshdesk, Zoho Desk, Intercom, and other helpdesks.

ABOUT COSUPPORT AI

CoSupport AI is an enterprise AI customer support platform trained on a company's own solved tickets and knowledge base. It ships as an AI Agent that resolves tickets autonomously, an AI Assistant that drafts replies for human agents, a conversation translator, and a BI layer over support data. Pricing is quote-driven around three models, from $0.19 per resolved ticket, $99 per month flat, or $0.04 per response, with every plan backed by a 30-day free pilot and a 60-day full refund if the AI does not hit a 60% resolution rate.

OVERVIEW

Who is it for?
Enterprise customer support teams using Zendesk, Freshdesk, Zoho Desk, Intercom, Salesforce, or Shopify who want to automate ticket resolution across chat, email, and social.
Problem
Support teams face rising ticket volume across many channels, and generic chatbots hallucinate or miss the context that lives in past solved tickets and knowledge bases.
Solution
Trains on a company's past solved tickets and knowledge base to autonomously resolve tickets (AI Agent), draft replies for human agents (AI Assistant), translate conversations across 40+ languages, and expose BI over support data.
What makes it unique
USPTO-patented AI architecture designed to reduce hallucinations, three pricing models (per resolved ticket, flat monthly, per response), ISO 27001 with GDPR and CCPA, and a 60-day 60 percent resolution-rate refund guarantee.

KEY FEATURES

  • AI Agent for autonomous ticket resolution
  • AI Assistant that drafts replies for human support agents
  • AI-driven insights and business intelligence on support conversations
  • Multilingual support across 40+ languages
  • No-code AI agent setup and training on past tickets
  • Native integrations with Zendesk, Freshdesk, Zoho Desk, Intercom, Salesforce, and Shopify
  • REST API for custom helpdesk and back-end integrations
  • USPTO-patented AI architecture (US11823031B1) designed to reduce hallucinations
  • ISO 27001 certified with GDPR and CCPA compliance
  • 30-day free pilot with 60-day 60 percent resolution-rate refund guarantee

PRICING PLANS

Every published plan tier. Editorial reasoning about which one to buy lives on our reviews and best-of pages, not here.

Resolution-based

$0.19/usage

From $0.19 per resolved ticket. You only pay for tickets the AI resolves; unsolved tickets cost nothing, and the per-resolution fee drops as volume rises.

Server-based

$99.00/mo

From $99 per month. Flat monthly fee priced to your ticket volume with unlimited AI responses. Best for high, steady support volume.

Response-based

$0.04/usage

From $0.04 per AI-generated reply. Flexible pay-per-response pricing that scales with variable ticket volume.

COMPANY

Publicly traded
No

Where ZPlatform covers CoSupport AI

Reviewed in

Hands-on ZPlatform reviews of this tool.

Mentioned in

Passing mentions in guides and other posts.

Sources

  1. CoSupport AI homepage - Homepage · checked Aug 29, 2026
  2. CoSupport AI pricing - Pricing page · checked Aug 29, 2026

This profile answers what is CoSupport AI?. For is it good? see any ZPlatform review. For which tool should I choose? see the relevant best-of ranking.